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Lost or Damaged Items

If an item you have on loan is lost or damaged, it must be replaced. You can do this yourself or leave it to us.

In addition to the cost of obtaining a replacement copy, a processing fee will be charged in accordance with Freie Universität Berlin’s Library Fee Regulations. This fee is currently

  • 10.00 euros, if you procure the replacement copy yourself
  • 20.00 euros, if we procure the replacement copy on your behalf

For further information, please refer to Freie Universität Berlin’s Library Fee Regulations and our Library Regulations.