The Digital Communication Division taught and conducted research within the fields of digital communication, transformation of public spheres under digital conditions, social aspects of algorithms and other communication technologies.

Gender aspects were particularly taken into account in the sense of "digital divides" as well as in the context of the production conditions of digital communication.

Ulrike Klinger also heads the research group "News, campaigns and the rationality of public discourse" at the Weizenbaum Institute for the Networked Society.